Problema pedido tennis warehouse

[puertollanense]

Weno pues ayer hice un pedido a tennis warehouse y me equivoque y puse que era el titular de la tarjeta y hay el problema y recibi este correo:
Victor, Greetings from Tennis Warehouse! We attempted to process your order today. However, your credit card was declined. This could be due to key stroke error, incorrect billing address, expiration date, or any number of things which are easily resolved. Please contact us with the updated information and we will ship your order as soon as possible. Please call us at 1-800-883-6647 or 1-805-781-6464 or fax us at 805-781-6476. Thank you.You can check the status of your order and track shipments at:

Haber si alguien me puede echar una mano y decirme que puedo hacer porque evidentemente no voy a llamar xD

[ReNu]

Pues, mandarles un email con lo que ha pasado, y que lo cambien.

[berni]

bonito para que te sirve dar ingles en la secundaria obligatoria...............jajajaja

diles que no eres el titular de la tarje y que el titular es tu padre o madre correspondiente.

en ingles de quinto de primaria seria algo asi como:

I am not the owner of the credit card

The owner is my fucker father/mother, her name is ..........(indica el nombre de tu santa madre o padre)

sorry for the inconvenience

thanks and best regards

   

[puertollanense]

El problema es que mi ingles es de bachillerato porque voy a una academia bueno de todas formas muchas gracias berni ya les he contestado y a renu tamiben muchas gracias

[berni]

si tu problema es que tu ingles es de bachillerato no entiendo porque te haces caquita al recibir ese mensaje de tw.

no te lo tomes a mal hijo mio que yo estoy totalmente de cachondeo

[puertollanense]

jajajajaja xD no m ago caquita papi mio xD lo unico que no sabia si resopnderles o que como me venia el numero ese de telefono y ponia que me pusiera n contacto jaja

[puertollanense]

haber me han vuelto a mandar el mismo mensajee y se ve que no han probado con el nombre de mi madre porque seguian poniendo mis datos
Y si vuelvo a pedirla pero con los datos bien puede pasar algo me lo pueden cargar dos veces¿?

[Princeofcats]

siempre puedes cancelar el pedido y hacerlo de nuevo con los datos correctos...

[puertollanense]

Y como lo puedo cancelar

[alberto]

En el carrito tio, te vas a tus compras y hay te tienes que poner cancelar pedido :santa_grin:

[Princeofcats]

O les envías un email diciéndoles que lo cancelen y luego lo vuelves a hacer. Si tu nivel de inglés no es muy bueno, puedes usar un traductor on line.

http://translate.google.com/translate_t?hl=es#

Por ejemplo este.

[puertollanense]

Bueno pues ya les he mandado el correo y he vuelto a hcer el pedido espero no encontrarme con dos sorpresitas xDDD

[alberto]

Te tenias que haber esperado, por lo menos a que te hubiesen contestado, por si algun caso, ya que como bien has dicho no te vayan a llegar dos sorpresitas a casa o mejor dicho 3 no? la tercera la torta de tu madre

[puertollanense]

pues me han mandado otro correo. Y he estado ablando con medran y me ha dicho que ha el no le mandaron este aver si a alguno de vosotros si:
Security on the Internet: Our online ordering system is very secure and ensures that no one can tap into your transmission and use your credit information. However, this does not stop people from entering false information. This Authorization form is a procedure to confirm that the order has been made by the authorized card holder. This is an extra security measure we require to protect you, the card holder, and Tennis Warehouse from credit card fraud. We realize that this will take a little more time but the protection it offers outweighs the inconvenience. The form below is issued to all new customers and will not be required for future orders. (* Previous customers using a shipping address and/or card number different to the one we have on file will be asked to complete a new authorization form.) REQUIRED INFORMATION:The following information will need to be e-mailed, faxed or sent via postal mail before an order can be processed: 1. The name, address and telephone number of the bank issuing your credit card2. A copy of your credit card (both sides)3. A copy of your personal identification card or driver's license4. The signed credit card authorization form below AUTHORIZATION FORM:______________________________________________________________________________________________ Bank Name: ____________________________________________________________________Address: ________________________________________________________________________Phone number: _____________________  I,____________________, authorize Tennis Warehouse to charge my credit card, _____________________, in the amount of $________ for the purchase of merchandise on Order #__________. ___________________________________credit card holder's signature Your order will be processed once we receive the necessary information. You are welcome to e-mail the information to: twint@tennis-warehouse.com, fax us at: +805-781-6476 or mail to the below address: Tennis WarehouseInternational Department3580 Sueldo St.San Luis Obispo, CA 93401 USA. If you do not wish to provide the necessary authorization information, you are welcome to pay with an international money order made payable to Tennis Warehouse in US funds or via wired funds transfer. Please e-mail or call our International Department for more information regarding these payment options. Import Taxes: There are no U.S. taxes; however, you will be responsible for any additional customs handling fees, duties and/or taxes. Tennis Warehouse strongly suggests that you check with your local government agency to determine the extent of such charges prior to purchase. If any international order is refused upon delivery for any reason, all customs & duty charges will be billed to you by Tennis Warehouse. Once a package enters your country, these charges are not reversible whether the package is delivered to you or not. Tennis Warehouse will not issue credit in cases where packages are not delivered due to non-payment of fees, refused or abandoned.You can check the status of your order and track shipments at: